Shipping & Returns

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Shipping & Returns

Adding Cases:

All items can come one of two ways, you choose when picking any product, add cases or no?

If you do not add cases, your package will be discs in clean sleeves, and eco-friendly, resealable cello bags with tilecards with full artwork. They ship well, they look beautiful.

If you do add cases, your package will be either in a 4-disc, 8-disc, or 12-disc black case with cover artwork front and back.

Refund Policy:

All original media sales are final, only due to ease of copying.
Any replacements you ever need I will ALWAYS send.
I don't give people a hard time like other sellers out there. Trust me, I know a lot of 'em,
and I strive to be better. I believe the customer keeps my life going, so i can work on my other
passions like my music, and spending my life with the love of my life... 

So, I am grateful to all my customers, I respect that relationship, and will always do my best
to make you happy... I also love hearing the stories of people connecting with an estranged
family member​, a stressed family member, a friend, how people connect with an old show, 
or shared interest... to me that's what it's all about. 

Returns of undamaged media and other merchandise must be made within 14 days
of placing your order and can be returned for store credit only.
Items must be in original condition and are subject to inspection by DVDUA staff
before store credit is applied.

For Pre-Order items, cancellations will be accepted for 14 days after the order is placed unless otherwise noted in the product description.

Any pre-sale item that includes a digital download code will not be eligible for cancellation or refund once the download code has been distributed.

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